Business Analyst
Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel, known for creating thoughtfully designed products that celebrate life’s everyday moments. We are a collaborative organization with a strong focus on creativity, quality, innovation, and delivering products our customers love.
We are seeking a Business Analyst to join our team and play a critical role in supporting business operations through data, reporting, systems administration, and process improvement. This position serves as a key resource across the organization, helping to monitor and troubleshoot enterprise applications, maintain data integrity, develop business reporting, document processes, and identify opportunities to improve efficiency and effectiveness. The ideal candidate is naturally curious, highly analytical, and passionate about using technology and data to solve business problems.
This is a hands-on opportunity to gain exposure to all areas of the business while partnering closely with leaders across Product Development, Sales, Finance, Operations, Supply Chain, and Technology. The Business Analyst will help transform data into actionable insights, support strategic initiatives, and contribute to the systems and processes that enable Mud Pie to scale and grow. This role is ideal for someone who enjoys solving complex problems, learning new technologies, and making a measurable impact in a fast-paced, collaborative environment.
Essential Duties and Responsibilities:
Partner with business stakeholders to understand business needs and translate them into system, reporting, and process solutions.
Troubleshoot enterprise applications, including managing the support process, documenting and implementing solutions
Create detailed business process documentation
Track and report all system changes and enhancements
Understanding of data structure within applications
Utilization of SQL for reporting and identification of systemic issues
Assist with developing data pipelines and integration within an IPaaS environment
Assist with developing business intelligence environment in Power BI
Assist in ensuring and maintaining integrity of data throughout the organization
Identify and scope out opportunities for automation within core business processes
Support internal stakeholders with data and report requests
Requirements:
1-3 years of related work or project experience in a business or data analyst role
Bachelor's degree in Information Technology, Management Information Systems, Business or related field.
Proficient in Microsoft Office suite, including Excel
Experience with Enterprise Resource Planning applications
Experience with SSMS, MySQL, or similar database querying tools
Experience with reporting packages such as QlikView, Power BI, and Tableau
Experience with API integrations is a plus
Experience with project management software such as Monday, DevOps, and Jira is a plus
Experience with data warehouses and ETL processes is a plus
Experience with PLM and WMS systems is a plus
Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy
Strong problem solving and reasoning abilities
Must work well in fast-paced, customer-driven environment with minimal supervision and demonstrate initiative and good judgment
Ability to work on multiple projects with separate requirements, demands, and user groups simultaneously
Ability to communicate effectively at all levels of the organization